Have you recently lost your IT guru and are not sure whether to recruit or outsource? Are your internal resources already stretched to the limit and you need a cost-effective solution? Do you want your employees to focus on their jobs, not on issues with your systems? If your business depends on IT support to operate, turn to ICON for experienced, certified, engineers to manage, monitor, and maintain your network’s integrity. We are dedicated to partnering with you, understanding your business, and offering creative solutions to the problems you face. Our team’s expertise makes your job easier. As a Certified Microsoft Partner, our engineers maintain the highest accreditation in their field and our support system is beyond par in our area. You focus on your business, and we’ll focus on your IT.
Digital Defense & Security Auditing Services
- Computer Forensics
- Exploit Auditing
- Password Cracking
- 802.11 Wireless WPA/WPA2 Cracking
- Circumventing Antivirus via Transmutation
- VoIP Security: Cisco Devices
- DNS Spoofing
- SQL Injection – Web Application Data Retrieval Hacking (MS and MySQL)
- XSS Scripting – Web Application
- Fuzzing – Software Exploit Testing
- Leaking system information from Unix and Windows
- Stealthy Recon – On Site On Location
- Physical Security Penetration
- Remote Buffer Overflow Testing
- Remote Heap Based Overflow Testing
- Remote Keylogging Exploitation
- Data Mining and Remote Sniffing
- Bluetooth Exploiting
- Firewall Bypassing
- Reverse Code Engineering
- Reverse Hardware Engineering
Support:
If you’re concerned about communication, we’ve got you covered. We’ve developed a culture of responsiveness, centered on businesses like yours. Our technical team is dedicated to keeping you informed about the status of any systems issue.
- Network Monitoring: ensuring your system operates smoothly so you can focus on running your business
- Live Help Desk: local, trained, certified engineers to diagnose and solve system issues
- Virtual Help Desk: for those problems that can be solved with a phone call, we’re here
- Daily assistance for desktop and user support
- Preventative Maintenance
- Disaster Recovery and Backup of data support
- On site level 2 technical support and service to diagnose communications, hardware and network issues
Costs:
ICON provides a LOCAL reliable service, with rates well under our competitors! With the advance of outsourcing overseas, the hidden costs this has taken on the IT industry in the United States stands as a major hindrance in innovation and quality. Outsourcing carries with it hidden costs not readily evident.
- Loss of Managerial Control
- Hidden Costs
- Threat to Security
- Quality Problems
- Time Lag
By choosing ICON Technology Solutions to help solve your support challenges, you will enjoy significant cost savings compared to staffing a team of IT professionals in-house. Savings that contribute directly to your bottom line and that don’t mean sacrificing service. And, we will provide detailed, itemized billing to help you internally account for expenses.
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