Many companies are wary of establishing new IT Consulting relationships — and for good reason. Most IT consulting firms are strong on marketing, yet weak on experience and ability to understand and execute on critical business priorities. Consequently, most companies are best aligned with their IT consultants when it matters the least: at the beginning of the relationship.
Over time however, as reality sets in, most IT consultants — internal IT departments and outsourced IT consultants alike — fail to deliver on the needs and expectations established at the outset of the engagement. This is due to: inexperience, absense of process rigor, lack of discipline regarding project scope, lack of transparency into issues that affect the project budget and schedule, and/or below average engineering skills and technical acumen. Take your pick... failure at the business and/or technical levels is unfortunately an all-to-common experience working with IT consultants.
Icon Technology Solutions, Inc. prides itself in building long-term relationships with our Clients by providing continual value and incremental success. And we know all too well that the toughest hurdle with any new initiative is "getting started" — before the confidence and trust in the business relationship is established. So, to make getting started with Icon a "no-brainer" decision, we want to lower your risk of getting started by offering a 100% money-back guarantee for the Initial phase of any new project engagement:
Getting started is always a challenge. In our experience, once Clients engage Icon, learn our methodology and experience for themselves the value we bring to their business in multiple ways to achieve their business objectives, we are confident the new Client will stick around for the long term.